SD
Shireen D
1 reviews | Active since Mar 2024
10 Apr 2024, 12:22
Does Vodacom have a cancellation department
Can someone please let me know if you have been able to get assistance from Vodacom Cancellation department, and if it actually exists. I made payment arrangements to pay off an account I have been trying to cancel for the last few months but no one answers in the cancellation department.
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Vodacom's replyOfficial
10 Apr 2024, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2024, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team