Does Vodacom give a **** about the consumer protection act?

<p>On the 18/4/2016 I purchase a Galaxy S7 Edge from the Vodashop in Norwood Mall with a Red Advantage package. </p> <p>That night I called 111 as my data hadn't come on. I was on the speakerphone. The client service person informed me that he couldn't hear me clearly and I was cutting out. I had a full signal so I switched off the speakerphone and used the phone normally. The client service person could hear me clearly after that.</p> <p>The next morning I took the phone to Vodacom Repair shop in the Sandton Towers - less than 24 hours since received the phone. They took it in and had it checked... sent it back to Norwood shop saying that there was nothing wrong with the phone - OBF - rejected</p> <p>I tested the phone with Rebecca (Store Manager) on 25th April (could've been a day or 2 later) and she agreed that the speakerphone function was not working properly and she sent it back to repairs to be evaluated. </p> <p>The OBF (Out of box fault) was rejected with the Engineers report saying</p> <p>Reported Fault: Speaker still doesn't work</p> <p>Engineer Report: IMEI validation result: This IMEI can be repaired under the first year manufacturers warranty as per manufacturer criteria. This device /IMEI is not a specific needs device</p> <p>Activation date: 18/4/2016 rejected O.B.F rejected</p> <p>BY THE SIMPLE FACT THAT IT NEEDS TO BE REPAIRED AND CAN BE REPAIRED UNDER FIRST YEAR MANUFACTURERS WARRANTY MEANS THAT IT IS DEFECTIVE!!!!!! WHAT PART OF CONSUMER PROTECTION ACT DOES VODACOM NOT UNDERSTAND?</p> <p>Vodacom... you gave me a defective phone and I would like a replacement. In addition, I have not had the use of my phone for a month which I will need to be credited for.</p> <p>I am starting proceeding with the National Consumer Commission</p>