Does vodacom fibre or customer service exist?

I'm writing this review to inform everybody about my bad experience with this company. Jun I had app**** for a fibre deal R599 and was told that installation would take up to 7 days. No installation for up to 2 weeks and decided to cancel. Cancellation was done promptly within 2-3 days then I decided to apply at another service provider but was told that Vodacom has not released the IONT Line yet. I then contacted vodacom who confirmed that it would take 24-48hrs for release but 2 weeks later noting has been done. I have researched vodacom fibre on facebook with all the bad reviews and just did not listen as the bad reviews were legit. mostly about delays and cancellations and poor service deliveries. Please dont make my mistake your mistake!