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Gawain D

1 reviews | Active since Sept 2019

04 Sept 2019, 12:35

Does vodacom encourage *****?

Vodacom has an absolutely useless department investigating *****.

Same number:

1 ******* sim-swop done in August,all the data used.

2nd ******* sim-swops done in a period of 30 days,all the data used up.

Yet payments are made every month

0
Replies (2)
Vodacom
Vodacom's reply04 Sept 2019, 14:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 

Best regards,

Vodacom
Vodacom's reply18 Sept 2019, 12:23
Official
Dear Customer  We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.  
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Vodacom Consumer Website Team                                 

Best regards,