SP
Sienie P

1 reviews | Active since Nov 2020

21 Dec 2020, 20:59

DOES SHAMEEL JOOSUB KNOW HOW HIS CONSULTANTS ARE ROBBING, LYING AND DECEIVING VODACOMS CUSTOMERS? .

After battling for 2months, 5 Hello peter reportings, I have decided to take my account to cell c. VODACOM= ***** VODACOM= LIES VODACOM=***** VODACOM= ******* VODACOM= BULL****TING CUSTOMERS

I have battled 2 months with Vodacom with 1. Vodacom's faulty device 2. Reversal of upgrade 3. Phone number that was blocked to upgrade 4. Empty promises of phone calls 5. Empty promises to upgrade 6 Empty promised that sale department will phone me to finalized second upgrade 7 Promises about reimbursing me for faulty devises screen covers and back covers. 8 Cancelling of 2 contracts in October, but we still paying for it. 9. After first upgrade and then reversal, overcharging me on a new amount, although I was back on the old package deal. 10. Holding on for hours, just to be cut of, or to put me threw to another consultant, or to promised to phone me back. Still waiting for about 10 phone calls.

Mtusi Letsha Randall Salome Lindi Simoné Dehequasing Aubrey Charlene Mthusimang Sapele Candy Mnisi Arlene Fredericks

Vodacom messanger Social media vodacom Vodacom cancellatoin department Vodacom upgrade and sales department Vodacom support department Vodacom call centre Vodacom after sales department Vodacom online department. Vodacom Complaints Vodacom department that handle HELLO PETER complaints.

This is some of the lying and *****ing and ******* consultants and departments that I have contacted.

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Replies (1)
Vodacom
Vodacom's reply22 Dec 2020, 07:11
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team