DOES NOT RESPECT CLIENTS REQUESTS

CALLED IN - PLACED SOFT LOCK ON A LINE - REASON : PERSONAL<br> ( WHICH IS A VALID REASON )<br> CALLED IN TODAY - ASKED FOR THE SOFT LOCK TO BE REMOVED - I REMARKED ; PERSONAL<br> I WAS THEN ASKED TO EXPLAIN MY \ PERSONAL \" REASON ....<br> WHAT THE **** !<br> DO THESE ******S NOT UNDERSTAND WHAT PERSONAL MEANS !<br> \" SO I ASKED THE TELECLERK , IF YOU DONT UNDERSTAND / RESPECT \"PERSONAL\" , SO TELL ME THE COLOR OF YOUR PANTIES \"<br> "