DOES NOT DISCUSS LOGISTICS OF CONTRACT

I WENT TO VODACOM IN CLEARWATER TO UPGRADE MY HUSBANDS CONTRACT. AT FIRST I WAS SATISFIED WITH THE SERVICE. FEW DAYS LATER MY HUSBAND COMPLAINED ABOUT HIS DATA BEING FINISHED AND WE COULD NOT UNDERSTAND THIS. I PHONED AND SPOKE TO SOMEONE IN CUSTOMER CARE WHO TOLD ME ITS ONLY EFFECTIVE FROM THE FOLLOWING MONTH. SO I CAN HAVE THE PHONE BUT I CANT DO ANYTHING WITH IT FOR A MONTH. THE CONSULTANT , PETER ,ALSO TOLD ME THAT HE HAS CANCELLED THE BIS SEEING THAT IT IS NO LONGER IN USE, HE NEVER DID AS THE CALL CENTER CONSULTANT ASSURED ME AND SHE THEN CANCELLED IT FOR ME. AFTER STRUGGLING WITH THE CALL CENTER I WAS ADVISED TO CONTACT THE BRANCH.<br> <br> I EXPLAINED THE MATTER TO THE MANAGER WHO DID NOT REALLY OFFER ASSISTANCE OR COMFORT. I RECEIVED A PHONE CALL BACK FROM THE CONSULTANT HIMSELF STATING \I DID TELL YOU