SP
Sienie P

1 reviews | Active since Nov 2020

17 Dec 2020, 15:39

DOES MR SHAMEEL JOOSUB, JORGE MENDES and ALL THE OTHER BOARD MEMBERS KNOW HOW VODACOM CONSULTANTS ARE LYING AND *****ING AND ********?

Took out a contract on 11 October. Recieved faulty device and had to send it back. Since 28 October I have been **** to. After waiting 6 weeks I could only upgrade. Then vodacom tried to downgrade me. After contacting Hello Peter, only then could I get some sort of assistance. After eventially agreeing on Tablet and phone, now Vodacom are ignoring me again. It is nearly 2 months later, and all that vodacom can say is please be patient. Vodacom are *****ing our money also with contracts that have been cancelled.

Mtusi Letsha Randall Salome Lindi Simoné Dehequasing Aubrey Charlene Mthusimang Sapele Candy Mnisi Arlene Fredericks

Vodacom messanger Social media vodacom Vodacom cancellatoin department Vodacom upgrade and sales department Vodacom support department Vodacom call centre Vodacom after sales department Vodacom online department. Vodacom Complaints Vodacom department that handle HELLO PETER complaints.

This is some of the lying and *****ing and ******* consultants and departments that I have contacted.

0
Replies (2)
Vodacom
Vodacom's reply18 Dec 2020, 06:34
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
SP
Sienie P's update18 Dec 2020, 10:15
Reviewer Update
Vodacom you are investigating it since 14November. Empty promises. Please be patient. Sorry for the inconvienance. Please stop replying the same thing. GO AND DO SOMETHING.
RANDALL from social media said last week the deal is finished. Someone of sales have to phone me to finalized it. A week later the consultants are still lying. So now I will daily go on media and tell how ******* vodacom is.
Stop pm me. If vodacom's got nothing to hide, say it in public