Does having REFERENCE NUMBERS mean anything

<p>Dear Vodacom,</p> <p> </p> <p>I have logged three different issues 9 days ago.</p> <p> </p> <p>No response yet ! Nothing/NADA/ZIP, what must I do more to get assistance?</p> <p> </p> <p>This level of ignorent service is shocking. Realy! This is shocking! I am a paying customer and this is how you treat me. You clearly does not not CARE about paying customers.</p> <p> </p> <p>Do you know what unhappy paying customers do? Take a guess...</p> <p> </p> <p>Welll anyway, here are the three reference numbers:</p> <p>1) ********** ********** </p> <p>2) ********** </p> <p>3) 1- ********** ********** </p> <p> </p> <p>Can someone PLEASE react and start following this up.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Marjo</p> <p> </p>