KB
Kirsten B

1 reviews | Active since Mar 2009

28 Jul 2018, 19:09

Does anyone want to help?

I tried to cancel my contract and was on hold for ever. Went to the Vodacom store in Nicolway, the staff were more interested in chatting to each other and taking selfies. Very frustrated.

0
Replies (2)
Vodacom
Vodacom's reply28 Jul 2018, 20:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Aug 2018, 13:51
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic