DOES ANYONE AT VODACOME ACTUALLY WORK AND DO THEY RECEIVE IN SERVICE TRAINING???

DOES ANYONE AT VODACOME ACTUALLY WORK AND DO THEY RECEIVE IN SERVICE TRAINING???

I decided against my better judgement to take a new contract out with Vodacom and all advise pointed to online being the most efficient (NOT) and I app**** on Friday the 31st of April before 12:00.

Go an immediate email to say my contract is being reviewed and I will get feedback shortly. After the long weekend I decided to Phone Vodacom as they had not got back to me only o be told that contract agents do not work on weekends or public holidays, must be nice when your company makes so much money its employees do not have to work over weekends(SIC).

I enquired about how long this takes and the immediate answer was 24 hrs so I waited until 13:45 to enquire again as it had now been more than 24hrs. I spoke to a lady and asked to be put through to the contract approvals department only to be told she can not do this(shocking customer service), she could only make a note and send the department email which she did.

To date I still do not have a reply or indication of when this will be attended to, obviously Vodacom is making so much money that new customers are not a priority for them.