Does anyone at Vodacom care about their customers?

<p>Hopefully someone competant will have the decancy to respond to this complaint. I have called numerous times wrt a query I have with my data bill. I have 6 accounts with Vodacom and am very close to cancelling all of these. I always say that but now I have seriously had enough. My ****le is going through data that I am not using! I try top up using the pathetic *111#. When this does work, I go thru 500megs literally in a matter of minutes. I only use this ****le when I am not in a wifi zone, which is not often. I try not to use this ****le as there are always issues. The reason I bought this ****le is to have data when I am not in the office. Now that I need it, I have to constantly top it up. I try add an extra gig and I get told that I have reached my data limit for the month, even though I want to top up. I called the call centre (which is a waste of time) and the agent tells me that *111# is often offline. Come on Vodacom! Are you serious? I have screen shot every time I top up and how long this usually lasts me. There is clearly an issue here and no one at Vodacom seems to care. </p>