Does anybody at Vodacom care?
Vodacom your service is terrible. I am a vodacom Red package subscriber and have 5 contract phones that I will be cancelling this month. I reported to you we were experiencing Signal issues in our area and intermittent coverage on the 8th of October 2019. This complaint has supposedly been escalated and an Agent contacted me promising a technician would be dispatched to investigate our complaints. We have had promises and nothing else...... You have not kept us updated on the progress of this problem or given us any assurance that you are able to rectify this issue. I have made numerous calls and get the same standard reply from your agents..... in Progress. 6 weeks and counting.
Your network coverage in our area is laughable as compared to MTN.
Soon to be ex-customer. zzzzzzzzzzzzzzzzzzzzzzzzzzz
Pity it had to come to this .
Pity it had to come to this .
