PC
Pieter C

1 reviews | Active since Feb 2010

31 Dec 2016, 09:03

Does a Ref number help or speaking to a manager help ??? NO !!!!

<p>I am phoning Vodacom for the second day in a row now with a ref. number speaking to mangers trying to add Data to my phone as vodacoms system errors cannot be resolved by their administrators no wonder they are so good at taking out of bundle rates thats how they staal our money!!!</p>

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Replies (1)
Vodacom
Vodacom's reply31 Dec 2016, 09:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team