1 reviews | Active since Oct 2016

12 Oct 2016, 12:38

Does a person ever receive feedback from you?

<p>Your service with getting back to clients is non existing. Then I tried getting hold of your call centre, held on for 20 minutes and was then cut off. This was for new business, so if you treat new potential clients this way, how do you treat existing ones? Can you people please make contact with regarding the outcome of my application. Your'e quick to do credit checks but obviosly new business is not a prioroty. </p>

0
Replies (2)
Vodacom
Vodacom's reply12 Oct 2016, 15:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update17 Oct 2016, 08:40
Reviewer Update

I'm Still waiting for your consultant to contact me...... As I said, seems like the way you guys do business. False promises everywhere. Instead of spending money on advertising, rather try and do the business that's on your door step because your service levels are terrible.