***** business practise

<p>I logged a complaint with Vodacom regarding the fact that I no longer receive messages that notify me that my data bundle is below 4MB as well as the one that notifies me that my data bundle has been depleted before being charged out of bundle rates.</p> <p> </p> <p>I find it appalling that Vodacom's response is that that is a courtesy message and cannot be held liable once I am taken to out of bundle rates. This is a dishonest practise as all other cellphone providers notify their customers of such plus it's just good customer service to be transparent to the client of when they move to a more expensive rate. As a loyal customer of vodacom of more than 8years this warrants a change of network I am disappointed and disgusted by that ***** response.</p> <p> </p> <p>Regards</p>