SM
Selejane M

1 reviews | Active since Dec 2021

03 Mar 2022, 14:12

***** business

I bought a Vodacom 60min for 3 days with an advance of 3 rand and they were going to add the R1 fee but till now they have not allocated that money yet when I recharged they took their R4 . I also recharged with R55 x 2.and they have not allotted my free airtime for today on the prices I bought as they usually do. This is not the 1st time I'm experiencing this ***** behavior.

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Replies (1)
Vodacom
Vodacom's reply03 Mar 2022, 14:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team