EM
Elani M

1 reviews | Active since Mar 2009

29 Nov 2016, 12:45

Do you want my business?

<p>Over a month ago I placed an order on the Vodacom website for a router and contract. I already have two contracts with them, thinking it will be easier doing it online than in the store.</p> <p> </p> <p>To date I haven't had any response, phone calls, nothing. I would just like to know if Vodacom is interested in my business or not?</p>

0
Replies (3)
Vodacom
Vodacom's reply29 Nov 2016, 13:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Nov 2016, 08:52
Official

Dear Customer

We apologise for the service you received and the inconvenience caused.

We have requested that the Sales Support Team contact you for assistance and feedback.

Regards

Roderique Lategan

EM
Elani M's update01 Dec 2016, 09:00
Reviewer Update

Good day,

Still nothing