NW
Nicola W

1 reviews | Active since Jul 2011

07 Nov 2022, 08:00

Do you need a debtors clerk?

THEFT. ****** MONEY. Vodacom HAVE NOT RESOLVED my billing issues as per their private message to me on this forum. No emails are being read, or "deleted without being read" AGAIN, you have failed to assist when it comes to the correct invoicing. A case will now be opened with my local SAPS for theft, an attorney will be consulted. A report will be sent through to ICASA as well as WASPA. Vodacom have taken food off my table again. An automated generated response to this complain is NOT acceptable. I have also sent an email through to Shameel Joosub. Desperate times/Desperate measures. Along with Wendy Knowler who will be cc'd in on all correspondence. I NEED this sorted yesterday. Thank you

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2022, 08:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team