1 reviews | Active since Aug 2009
do they know what they do????
<p>i canceled my contract on 2017-07-01, one month before the contract end as required. the account was paid in full on 2017-08-02. i realised the account is still active on 2017-08-07 and phoned the call center. i was transfered from one to another and after 3 calls and 45min on the phone i was informed the number does not exist anymore and it is closed. today i received the new invoice payable on 2017-08-31. this tell me the number is still active or do they want my money for free???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
