Do they know what they are doing'??

<p>4 April 2017 I called Vodacom, to update my credit card detials for my card had expired.</p> <p>After a very long wait, the lady eventually got the right details which did take a while. She told me withing the next 2 to 3 days they will be updated</p> <p>Since then I have been getting SMS's saying how to pay and if and what ever.</p> <p>Today I called just to find out that no one had updated my card details, and after a couple of transfers, I was told that credit cards are no longer accepted.</p> <p>Then the Customer care says he cannot help me and put me through t his team leader which I am still waiting to answer</p> <p>1. I demand the recording on the 4th of April with the conversation I had changing my details at 08:32 the morning</p> <p>2. The recording of 10 April at 14:56</p> <p>3. Please not that if my account is suspended, I will keep Vodacom completely responsable for any cost that could be for my account</p>