cV
clinton V

1 reviews | Active since Aug 2012

08 Aug 2024, 09:08

do the rght thing

My sister in law being the kind and big hearted person she is opened a contract many years back for my wife who was a house wife and helped her sister from time to time. My darling wife passed away on 17March 2022 and I requested my sis.in law to end the contract as I didn't want her to keep carrying the monthly expense.Again my sis in law been the sentimental person loved her sister so much she decided to renew the contract each time it ended to keep her sister memory alive.I say this with tears in my heart because it stirs many emotions.Vodacom did not have the decency of allowing us the option of transferring the data on the ********** contract in question and basically just stole 27,2 gigs of data on this **********.It literally feels like they ****** a deceased person with taking that data and are going to sell that data to somebody else.I am outraged at vodacom and wonder how often you do this.Pleaae do the right thing VODACOM and return the data on **********

0
Replies (1)
Vodacom
Vodacom's reply08 Aug 2024, 12:16
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,

Vodacom Consumer Website Team