1 reviews | Active since Mar 2010
Do tell what benefits platinum clients get
Thank you for that utter useless call back Vodacom. Today you have wasted about 45 minutes of my time. I have phoned your call centre a few times today and I have been transferred from one staff member to another - roughly about 8 times and NON of the staff members could help with my query.<br> <br> Eventually I received a call from someone at Vodacom, telling me she cant help but she will put me through to *** and I will be assisted - guess what? They could also not help me.<br> <br> All I want to know is: What are the benefits of being a Platinum Client and what is Onyx. On my online profile it says that I am a platinum and onyx customer but it does not help if I don't know what the benefit are. It would also be useful if this information is on your website.<br> <br> I hope SOMEONE at Vodacom can clear this up. But don't bother phoning me if your idea is to transfer the call again! <br>
We apologise for the service that you received.
As per the feedback received the respective office, they have been in contact with you and provided feedback on your query.
Regards
Roderique Lategan
We apologise for the service that you received.
As per the feedback received the respective office, they have been in contact with you and provided feedback on your query.
Regards
Roderique Lategan
