Do not waste your money

Potential customers beware! Before signing a contract ensure that you will be in the same city for the duration of the contract. I took my contract out in 2020, but moved to a large business precinct (which ironically is where Vodacom's headquarters are) and now have had NO SIGNAL for 4 months. I've called Vodacom Customer Care and Cancellation department literally over 30 times with NO ASSISTANCE.

They always say 'a consultant will contact you in 2-3 business days' and then ****ing nothing! No one ever calls back. Every time I follow up, most recently with the incredibly unhelpful Philomon, I get the same damn response: 'I have to send an email to a team leader who will contact you, but I cannot give you a time.'

How the hell can I be expected to pay R5000 to cancel a contract when I cannot use the device due to Vodacom's lack of network coverage in a big city???

DO NOT WASTE YOUR MONEY.