SJ
Sibulele J
1 reviews | Active since Sept 2024
12 Sept 2024, 12:10
DO NOT USE VODASTORE!!!!
Been with vidacom for decades at this point, we take their things in our stride but now they're over doing it. I ordered a pair of headphones 6ndays ago and still haven't received any confirmation. You call in and it's like you're doing the agents a favour by speaking to them, only to find my order is still pending and they have to send an email("Escalate") to back office. They've taken my money that time, they were quick to confirm taking my money. I honestly don't know why I stick it out with vodocam, maybe the devil you know? Man, there's just always something
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Vodacom's replyOfficial
18 Sept 2024, 10:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today 2024/09/18 at 09:51:04, you have confirmed that you have received the parcel.
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Sept 2024, 10:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today 2024/09/18 at 09:51:04, you have confirmed that you have received the parcel.
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,