DO NOT USE VODAPAY

Please stay away from the Vodapay app, its been just over 3 months and 2 complaints on Hello Peter later and I still have not been refunded my money back into the vodapay wallet, 3 months ago I funded my vodapay wallet and attempted to do an online transaction but it unfortunately got cancelled midway, and the service provider I was transacting with, confirmed that the transaction did not go through and should contact my wallet provider to get back the funds (Vodapay), since then I have been going back and fourth with Vodapay consultants who keep telling me about their back office, but it seems the back office staff is completely clueless on how to reallocate my funds to the wallet! On the 27th of May 2024 they assured me through an email that my money will be refunded to the wallet on the 15th of June 2024 (3 months after the failed transaction) it is now the 18th and MY money is still hanging, I do not understand why they created the vodapay app and want to deal with customer's money if the vodapay back-office staff have such a no-care, no sense of urgency attitude, extremely appauling. Please steer clear of this nonsense service, unless you are willing to go through hell whenever you have issues with transactions and cannot get access to YOUR MONEY.