Do not use Vodacom for FTTH

Good Day

I am deeply disappointed in the service of the *** customer care call centre. I have cancelled my FTTH in March and served my 1 month notice. My line was supposed to be released on the 2 May 2025 and I am still battling with the Call centre. It is supposed to take 24/48 hrs for a line to be released and today is the 10th May 2025. This company has *********** employees who does not know what is happening in their own company. I have been calling every day for an update and every time I speak to a consultant they give me different updates. Today I was told I cannot access info for the release. The others told me they could have given me a better price but when I cancelled my FTTH they told me they cannot match the price of the new ISP. Please avoid taking FTTH with Vodacom, it is a pain to deal with this company.