1 reviews | Active since Sept 2012
Do not use vodacom for fiber they do not service you 1 week gone and already no signal and the install was not carried out correctly
The service from vodacom fibre is absolutely disgraceful
We signed up for fibre waiting 21 days for install
Vumatel installed the unit box in our room instead of by our tv
We reported this to Vodacom over a week ago and no response since despite sending pics and video to show the shocking install
We were promised the unit would be moved and nothing has been done
We have only had the fibre line active for less than a week now
AND ALREADY TONIGHT OUR FIBRE IS NOT WORKING AT ALL TO AD INJURY TO INSULT
ITS THE FIRST TIME ITS RAINED SINCE THE INSTALL GIVEN VUMATELS POOR INSTALL IT WOULD NOT BEYOND ONE TO ASSUME THE INSTALL WAS NOT WATER PROOFED CORRECTLY ?
ALL IN ALL BETWEEN VODACOM AND VUMATEL THE SERVICE HAS BEEN NOTHING SHORT OF DISGUSTING
VODACOM IF YOU DO NOT CALL ME REGARDING ALL OF THW ABOVE
NOT ONLY WILL WE CANCEL YOUR CONTRACT AND YOU CAN COME TAKE BACK ALL YOUR EQUIPMENT AT YOUR EXPENSE
WE WILL FURTHER REPORT YOU TO THE CPA OMBUDSMAN AND CONSUMER WATCH ACCORDING
NEVER IN OUR LIVES HAVE BEEN SUBJECT TO SUCH DISGRACEFUL NON EXISTENT SERVICE
Vodacom is a disgrace
Vodacom is a disgrace
