1 reviews | Active since Feb 2017
DO not use Vodacom Fibre they are ****s and ***********
1 star is way to generous for vodacom. I have been trying to activate my fibre line for 3 weeks. I have been promised by various people at the call center that it would be activated and I still have no connection.
I have called them about 8 to 10 times and keep getting told that it has been escalated.
They are ***********5 and provide poor service. I have had my vodacom contract for 10 years and now will look for a new service provider because they clearly dont believe in customer service or support.
They have **** various times on the call and are very frustrating. I would recommend any other service provider as they all seem more keen to assist.
@vodacom, if im lying please give me a call and i will share with you the reference numbers as well as my number which will show you all the various call logged.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
