JD
Jean D
1 reviews | Active since Jan 2019
19 Jun 2019, 09:50
Do not use Vodacom Fibre!
I Ordered Vodacom Fibre more that a month ago and nothing has been done to contact me regarding the delay in the installation. They tel me the same thing over and over that there is a delay and no date has been set for the installation. The previous tenants had Vodacom fibre and the line with all the components are there. All they say is Openserve is still installing fibre in the area. The customer care service is really poor.
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Vodacom's replyOfficial
19 Jun 2019, 11:13 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jun 2019, 11:13
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team