Do not use Vodacom Fiber to Home

On the 18th Sept 2018 I placed a order with Irvin the sales person from Vodacom fiber to home. I have put Vodacom on Hellopeter now for the 3rd time. The only one who has kept in contact with me is Dean who handles the Hello Peter incidents. There is absolutely no professionalism when it comes to to Vodacom fiber to home. I repeatedly call the help desk and always promised that someone will call me back. To date I still don't have a date and time when Openserve who is meant to come install a fiber cable from outside my door into the house, I mean less than 10 meter. I am utterly disgusted with management who are giving Dean no support. All I want is my fiber to home to work. I think I have been patient. But now my patience is running out!!! Could someone please do something in this big company and assist, or is this not in the nature of Vodacom to put customers first!!!!