AB
Alesha B
1 reviews | Active since Nov 2018
13 Dec 2021, 11:44
Do NOT USE VODACOM
I absolutely HATE this place! Ive used R100 airtime just to be put on hold the WHOLE time! Cancelled my account on 24th November 2021 paid the full amount and received an email on 12 December stating that I am owing. When I call to ask why they say my account is in arrears! HOW when I was on date with my account and paid the full amount the same day I received the cancellation amount! USELESS!!!!!!! The amount of rage I'm feeling is insane... Biggest regret is opening an account with *********** people
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Vodacom's replyOfficial
13 Dec 2021, 12:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2021, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Alesha B's updateReviewer Update
13 Dec 2021, 13:03I will get everyone I know to leave Vodacom. Rather use MTN they provide proper service without any issues! I will NEVER in my life even look at a ****ty vodacom deal! Vodacom is a JOKE! absolutely HATE vodacom
AB
Alesha B's update13 Dec 2021, 13:03
Reviewer Update
I will get everyone I know to leave Vodacom. Rather use MTN they provide proper service without any issues! I will NEVER in my life even look at a ****ty vodacom deal! Vodacom is a JOKE! absolutely HATE vodacom