DO NOT USE VODACOM DEALS GO IN STORE! ONLINE DEALS ARE A **** TO REEL YOU IN :-(

Item: Vodacom
Rating: 1
Author: caz C

Ordered an online deal on the 27th November, got the courier reference number and sms to say it was out for delivery. Today, the 8th December I get an sms to say that the phones where returned to vodacom. I call vodacom and they sorry but the deal is off :-( and they dont have the phones anymore :-( what a ****, THEY WANT ME TO TAKE ANOTHER DEAL NOW THAT IS MORE EXPENSIVE!!!!! Get a good deal then call it off and guess what if you want anything else YOU HAVE TO PAY MORE!!! DO NOT DO ONLINE DEALS!!! I am off to Telkom or MTN :-D

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Replies (1)

Vodacom's replyOfficial

09 Dec 2020, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Dec 2020, 07:22

Official