JP
Johnathan P

1 reviews | Active since Nov 2014

18 Feb 2020, 10:26

Do Not Use Vodacom

In November 2019 I upgraded my contract and transferred ownership of said contract into my name. All was great from December 2019 and Jan 2020. Suddenly on 1 Feb 2020 my data plan changed without my authorization. Despite numerous calls and complaints to the call center, nothing has changed and no one can tell me how or why this has happened. The effect now is that I now continuously buying data as this new plan that I am now erroneously on does not give me any data, only R150 airtime. This has been an on going issue for over 2 weeks now and still nothing has been done to rectify the situation. I would 100% not recommend Vodacom to anyone going forward.

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