WB
Wayne B

1 reviews | Active since Dec 2020

08 Dec 2020, 14:06

DO NOT USE VODACOM BUSINESS LTE

Oh my word. We have 3 business LTE packages with Vodacom and have lines speeds of up to an amazing 4mbs!!!! We requested that Vodacom cancels two of these packages as we cannot use such poor speeds to run a business. They quoted us R25K to cancel because we signed a two year contract. We cannot use their LTE properly as it is too slow even though they said it wouldn't be.

Have you ever tried to call them. You get passed from pillar to post as it seems that know one is responsible for resolving this issue.

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2020, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team