DO NOT USE VODACOM AT ALL

My husband's cellphone contract had expired on 1 August 2022. He phoned numerous times to cancel the automatic renewal after a few years' usage as we could no longer afford it as well. Vodacom still has not cancelled eventhough we sent a termination notice 30 days prior to the expiration as set out in Vodacom's T+Cs. We have still continued to try and cancel the renewal of the contract, but to no avail. I can not afford groceries, but I have to proceed with paying vodacom. They are quick to report and sue their clients, but they will not assist their customers at all. We are two months in arrears every month- even though I am only one month in arrears. I will be proceeding to obtain proof to be able to contact the ombutsman. I can not recommend vodacom to anyone. I hope that vodacom's day will soon come where their downfall will be absolutely shocking and the law will prevail!