JB
Jennifer B

1 reviews | Active since Jan 2018

31 Dec 2022, 17:19

DO NOT USE VODACOM!

DO NOT USE VODACOM. They are *******. They charge whatever they choose, even if you are on contract, and they then ***** your data. When you try to call to resolve issues you find yourself dealing with the stupidest, most unhelpful people on the planet. You will be transferred from department to department and cut off repeatedly, until you eventually give up. You will hold on for hours. Contracts mean nothing to them. Undoubtedly the worst service provider in the country. There are no words to describe how ********* and *********** they are.

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Replies (1)
Vodacom
Vodacom's reply01 Jan 2023, 09:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team