1 reviews | Active since Jul 2021
DO NOT USE VODACOM!!!!!!!!
I have honestly had it with Vodacom fiber department. Getting service from Vodacom has been a pain from day 1. Firstly they took 3 months to install the fiber and i had to call them and begging them everyday for those 3 months. after finally receiving service which was only rendered to me after my complaint here on Hello Peter i was billed in access for the 3 months we had to wait and beg for them to come install the fiber. after that they took an additional month to return my money. The past month we have been having connection problems, i called Vodacom and was told that a new router would be sent out to me because my current one is faulty. i do not for the life of me understand how it could take that long. The other thing is that their call center staff is very rude, I complain because my money is going to waste every month but I'm not getting service the staff will laugh at your grievance and tell you God can sort it out for you while continuing to drop the call. i gave also enquired with them if its a race issue because they state that there is a network frailer in my area but my neighbor who so happens to be white has never received such service. i have a 5 year old son who currently can not go play outside as Vodacom dug a big hole in my yard the day of installation and been promising since March to come and close it I'm so degusted and ****ed off!!!! if you ever need fiber please save you time and money and DO NOT USE VODACOM!!! the rude staff is the icing on the cake, they take their customers as clones
