DO NOT USE VODACOM

Worst telecoms company EVER!

Guys, it really seems like Vodacom doesnt want me as a customer. All my reviews here are only of Vodacom. How bad must they be for me to have to come here and talk about how bad they are.

I received a tablet with a contract I took out in 2016. The tablet came with a free contract which gives you 250MB data each month. Having wifi at home, i naturally didnt even use the data. So when it came to the end of the contract, i asked them to kindly cancel it. They advised they would. I then saw a month after the end of the contract, it's still being billed. I contacted them and they said sorry, they will cancel it. 3 months down the line... still being billed and so on and so forth. I have now raised this issue 4 times... guess what, i am still being billed and now they are also adding to my monthly bill another R 149 for 1GB of data, which my wife has been purchasing from her TOPUP contract... surely this should come off her airtime that she gets and not my monthly bill... what the hell!? You guys take and take and take... without a single care... I dont know why I keep on renewing with you guys, year after year after year, like an idiot. Because only once I throw my toys out the cot, you suddenly make a plan and fix it. I then become complacent and like and idiot I renew when the renewal period is there...

Guys, DO NOT be fooled by their good deals and nice offers... it is not worth it. Vodacom does not care about their clients anymore. I have been a client for almost 20 years, and it means nothing to them. They just dont care. I can't do this anymore. I am so tired of fighting every few months about just another issues, that really would have just been a simple thing to sort out from the start, had they actually cared. So sad.