DO NOT USE VODACOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yet again Vodacom seizes to surprise me!!! I wrote a review about Vodacom on the 26th of February stating my concern and disgust about this company! Now following up on this matter I received an email from Anchen who is apparently a person in the back office and also after calling the fibre department I was told that I shouldn't be billed further as I want to cancel my application. Today however I received an Email to state that I will be billed for the month of March as they couldn't process my request even though I did it on the 26th the billing cycle closed on the 28th soi will be billed again and to add to that I have to pay for my added top-ups which would have been fine if I only had to pay for one!! But of course, their stupid online business portal is a complete and utter pathetic platform.

I ran out of data for the month of February to which I went online to my Vodacom portal in hopes to buy more data. I chose the 20GB option which is R300 and something rand. It said that my request has failed and that I should try again. I did this a further two times and said the same stupid Fuc#ing Message!!! I then left it and thought it is probably not working or allowed on the profile and I continued as normal.

I then received 3 consecutive emails saying that my account has successfully been loaded with 20 GB of data!!! Something that said failed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now They want to bill me for the month of March due to their stupid system!!!! I refuse to pay for this!!!!!!!!!

This matter better be rectified and my account better not be billed as this is YOur fault and not mine!

I will continue writing reviews until this matter has been resolved!!!! I will not recommend this company to anyone!!!!