NC
NICOLE C
1 reviews | Active since Dec 2019
13 Dec 2022, 12:54
DO NOT USE THIS PATHETIC SERVICE PROVIDER!
I think even 1 star is too much for Vodacom at this stage. No fibre for 1 week and NO ANSWER from Vodacom except for Vumatel is down and our call has been logged then after numerous calls we receive this: your ONT is down Reference no: ISP-100***3 Apologies for the inconvenience caused. Regards Vodacom Fibre Support
VERY DISAPPOINTED BY THE PATHETIC SERVICE RECEIVED!!! WE WANT THIS RESOLVED !!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Dec 2022, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2022, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team