Do not upgrade with Vodacom or use them - Ridiculous service - YES I AM STILL HERE

So you accessed my account 21 times on Friday, I eventually went to a vodacom store and did an upgrade. Since I have done my upgrade there is no sign of any agent contacting me? Did you think I would go away once I got my upgrade? You take exorbitant amounts of money from all vodacom users and you think that you have a right to treat clients poorly. Sorry vodacom, I will continue posting, until I have a written apology from the people invloved. I also want to know what action has been taken. Blaming an Agent for a Team Leaders incompetence is distasteful.