DO NOT UPGRADE WITH VODACOM

This is not the first time I have come to hello peter to report Vodacom. If you are reading this, I humbly request that you do not take a vodacom contract. Please read my previous reviews of Vodacom from past experience.

I contacted Vodacom to cancel my contract at the end of Jan 2023 and was advised that I am due for an upgrade at the beginning of Feb 2023.

I have one contract with vodacom and 2 cell phone number that came with this deal. Firsty, I have upgraded my contract to a watch and device on 21 February and I've received the device ONLY on the 23rd. to date 06/03/2023 my query on where my watch is, is still being resolved. Secondly now that my upgrade has kicked in I am apparently liable to pay for my first contract which is R619 and my new upgrade which is R249 bringing it to a total of R868 a month. This happened because apparently , I have upgraded my second sim which is a promotional number and not my contract number. I was not advised by the sales agent who assisted me in upgrading so now I am forced to pay almost R900 a month until July 2023 because as per Vodacom "There is NOTHING they can do"

Please please think twice before taking a contract or upgrading with vodacom.