Do not Upgrade over the phone

I upgraded over the phone on Monday 16 April. My delivery address and all details was taken down. I was told my phone will be delivered by Friday, 20 April. Tuesday the upgrades dept phoned to confirm it was processed and confirm all my details. I was told it will be delivered. Friday has come and gone. At 15h00 on Friday afternoon I am called by Vodacom telling me they don't think my address is correct....AFTER I have given my address twice!!!! So whoever at the confirmations department clearly cannot spell or write as they put my address in incorrectly. SO this means my phone is not yet been delivered 4 days after I upgraded......Service is shocking!!! You pay so much money on your contracts every month and the service from Vodacom is really really bad. Go take some tips from Takealot....they can deliver WITHIN 24 hours...strange that a big company like Vodacom can't even get the delivery address correct