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Gary O
1 reviews | Active since Dec 2016
04 Feb 2019, 12:02
Do not trust Vodacom to put correct info on statement
I called Vodacom Customer Care to update my residential address so as to provide this info on my statement at month end to facilitate a credit card collection and low and behold the address is incorrect. Card supplier will not issue the card to me as details are messed up, Vodacom says wait until 28 Feb for the new address to be provided on my statement but i travel in 2 days and need my card
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Replies (1)Vodacom's replyOfficial
04 Feb 2019, 14:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2019, 14:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
