1 reviews | Active since Nov 2022
Do not trust Vodacom and their Fibre connection deals. The worst internet service provider. Vodacom is *******ly harrassing me for a connection I don't have that was cancelled years ago which was a month to month agreement that they specifically overcharg
I have had the worst experience with Vodacom since I first took out a month to month Fibre connection. Firstly was charged a higher fee compared to everyone else in my area on the same speed. A Vodacom employee came to my premises to offer me an upgrade within a month of my connection but the employee noticed I was over charged. I requested a cancellation immediately. The Vodacom staff member ensured me it was cancelled, however I did not have a connection anymore but was still being charged. It's been years and they seem to still be charging for a month to month contract. My advice to the public, if you need a fibre or internet connection, do not use Vodacom. I am still harrassed on a daily basis for fibre connection fees without the fibre connection. I even sent another cancellation based on poor service and over charge. Now they decide to start harrassing with their attorneys. Terrible service from Vodacom who are too expensive compared to every other provider. Since then, I am completely against any Vodacom service as I have found out that this is normal bad service delivery to many Vodacom customers. I urge the public to stay away from them as they are as bas as it gets when it comes to customer service.
