RL
Riaan L

1 reviews | Active since Mar 2009

16 Nov 2015, 15:30

Do not trust Vodacom!!

On Thursday 12 November 2015 I upgraded one of my contracts. I was told that the new phone will be delivered the next day. It is now 15h30 Monday 16 November 2015 and I still don't have the phone.<br> <br> Vodacom decided to use RAM Couriers, one of the most useless delivery companies there is - go and look at their responses on this website - absolutely pathetic. Nobody can tell me when I can expect the phone!!!???<br> <br> So Vodacom, AGAIN you disappoint...

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2015, 15:45
Official
Hello riaanza,


Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team