1 reviews | Active since Feb 2014
Do Not TRUST Vodacom
<p>On 1st of each month my cell phone is loaded with R350.00 airtime. I do not use internet on my phone! It appears the airtime is gone so quocly. Vodacom have offered many, many resons....</p> <p>Last month on 28th I left for Europe. I removed my SIM card and left it at home. I returned on 15th October. I put my SIM card back and found I only had R90.00 let in credit. I called Vodacom who said they would come back to me within 24 hours. They did not. Now they say I musr send email to request some contact me....</p> <p> </p> <p>Something is seriousy wrone and VODACOM are obviously avoiding the issue.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Vodacom, I have heard this song before... "a consultant will contact you".. Please do what you say.... It is now 48 hours and I have SMS to say I would be contacted within 24 hours.. That was two days ago... Npo missed called or received calls..
Dear Vodacom, I have heard this song before... "a consultant will contact you".. Please do what you say.... It is now 48 hours and I have SMS to say I would be contacted within 24 hours.. That was two days ago... Npo missed called or received calls..