MN
Mihlali N
1 reviews | Active since Feb 2020
11 May 2023, 10:25
DO NOT TAKE VODACOM IF YOU WANT PEACE
Vodacom fibre is a no no. It's been two weeks chasing them up on installation... how can an installation take two weeks and still not be sorted.
Four different consultants keep logging tickets which go no where.
I'm canceling the order and will pay whatever amount that router of theirs is
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Replies (3)0
Replies (3)MN
Mihlali N's updateReviewer Update
11 May 2023, 10:28A manager from retention called Nocoleen dropped my call. In fact she placed me on hold because she wanted to find our what's going then she transfers me back to customer care.
Those agents are so rude
Those agents are so rude
MN
Mihlali N's update11 May 2023, 10:28
Reviewer Update
A manager from retention called Nocoleen dropped my call. In fact she placed me on hold because she wanted to find our what's going then she transfers me back to customer care.
Those agents are so rude
Those agents are so rude
Vodacom's replyOfficial
11 May 2023, 15:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2023, 15:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MN
Mihlali N's updateReviewer Update
15 May 2023, 14:47I knew this would be here and be a lie. Vodacom you have lost me as a customer. Thank you for all the years of service. I've had enough and canceled...
Soon will be porting my numbers as soon as my contracts end in November
Soon will be porting my numbers as soon as my contracts end in November
MN
Mihlali N's update15 May 2023, 14:47
Reviewer Update
I knew this would be here and be a lie. Vodacom you have lost me as a customer. Thank you for all the years of service. I've had enough and canceled...
Soon will be porting my numbers as soon as my contracts end in November
Soon will be porting my numbers as soon as my contracts end in November