DO NOT TAKE VODACOM AS YOUR SERVICE PROVIDER

Vodacom is the worse service provider that has ever existed. I have never had even one month of piece since i signed my fibre connection with vodacom, I signed in Nov 2020. this is the 3rd time this week i dont have internet and i work from home.

their staff members are so ***********, the name of the consultants i spoke to is Nomasabe Potso - i dont understand how she still has her Job. she is the reason i am changing internet service providers, this is not the first time she treats me like ****. she kept me on the line for more than 15 min before she decided to drop the call. Calling vodacom is like calling a gov department, you know you will not get helped but you call them just to give them a benefit of the doubt.

I had to log a call with vodacom, that will never get actioned by anyone - everytime i have a problem with vodacom i have to escalate it to the Exco's office or Liesl's office for it to be actioned.

this is the SR -***

I need to know how to cancel my fibre with you. I do not expect to pay any cancellation, because if you can see the history of my account you will see that you **** me over every month.

I work from home i need my internet to be connected immediately.

Vodacom shouldnt have taken Fibre as part of their business because they clearly dont know what they are doing.